Motsepe Advertising Community Manager Job Requirements.
With the use of exceptional oral and written communication skills and the ability to develop engaging content. Act as the face and voice of our client’s and manage all community communications. Having the ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism on behalf of Motsepe Advertising and its clients.
Responsible for overall platform management and upkeep
Build a weekly conversation calendar and implement to engage consumer/audience across brands in-market.
Come-up with quick (non-paid) ideas to engage audience’s on social media and deliver on real-time engagement across social platforms.
Builds a closed group of brand advocates (non-paid) - those that we surprise and delight. Nurture them to eventually drive 'earned' conversations.
Responsible for content publishing, tagging and creating content of all social media content.
Required skills and qualifications:
Professional experience in a customer service or digital advertising role
1 year of work experience within the digital advertising industry
Ability to multi-task and juggle several responsibilities simultaneously
Strong written and verbal communication skills and excellent organisational skills and attention to detail.
Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Degree or Diploma in Public Relations, Marketing, Communications, English, Journalism or similar